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Commercial use is prohibited. JavaScript is disabled for your browser. Some features of this site may not work without it. Improving the Efficiency of Public Service Delivery through Outsourcing dissertation service delivery Management Julkisen palvelutuotannon tehokkuuden parantaminen ulkoistamisen ja johtamisen keinoin Author s: Kauppi, Katri, Assistant Dissertation service delivery.
Consumption, ServicesManagement Keywords: Taponen, Delivery Kauppi, Katri.
dissertation service delivery Service outsourcing decisions — A Framework for Public Organizations. The fulltext is dissertation service delivery only in the printed version of the dissertation. International Journal of Public Administration. The fulltext is included in the pdf-file of the dissertation.
Global Public Procurement Theories and Practices.
The fulltext is not included in the pdf-file of the dissertation. A focus on the English National Health. Improving the Efficiency of Dissertation service Service Delivery through Outsourcing dissertation service delivery Management Julkisen dissertation service delivery tehokkuuden parantaminen ulkoistamisen ja johtamisen keinoin. Tieto- ja palvelutalouden laitos Department of Information and Service Economy. Consumption, ServicesManagement.
The current scarcity of public funds has inflicted strict deficit objectives at both the national and local government level for public service delivery. The pressure to deliver more for less has delivery public management focus towards the objective dissertation service delivery improving the efficiency of public service delivery.
This objective dissertation service delivery resulted in the growing popularity of different options of separating dissertation service delivery service purchaser and dissertation service delivery Regardless of the popularity of public service outsourcing, a debate remains about the best way to achieve the benefits of outsourcing in a public context and whether there is a trade-off between improved cost delivery and service delivery.
The increase of public service outsourcing has altered the role of public organisations from service providers to managers of service dissertation service delivery. The altered nature of public management and increase in outsourcing inspired this interdisciplinary study combining the disciplines just click for source purchasing and public dissertation service delivery. This study has set dissertation service delivery to determine the means to improve the efficiency and effectiveness of public service delivery through service outsourcing and management.
This dissertation consists of four papers which investigate this phenomenon of dissertation service delivery service outsourcing and the challenges of public service management.
The research aim is divided into more specific research objectives investigated and discussed in the papers. Case study and a focus on qualitative data are chosen as the methodological approaches for each paper as these click to see more enable an in-depth investigation of the research objectives. Paper I set to study and empirically analyse the bases for make-or-buy decisions in private dissertation service delivery public service organisations.
The main contribution to both theory and practice is the make-or-buy process framework, building on empirical analysis, and previous literature. The phases of the framework include regular evaluation of dissertation service functions, market analysis, cost analysis as well as benchmarking and dissertation service delivery relevant service activities.
The aim of Paper II was to dissertation service delivery and empirically analyse click at this page most effective public dissertation service delivery management approaches for outsourced services with a focus on the phases of transition and service management post provider selection.
The findings indicate that managing an outsourced service should not be a separate area dissertation service delivery public management research nor practice, but rather a part of service management overall.
Paper III delivery dissertation service delivery most significant risks of outsourcing a public health service function /law-essay-writing-service.html the dissertation dissertation service delivery delivery means to mitigate them. The most significant risks are political, service quality and market risk. To mitigate these risks: Finally, Paper IV investigated cooperation models between the service purchaser and provider within the context of health care delivery by applying agency theory.
Examples of best practice include relying on social controls by the involvement of dissertation service delivery in service development as well as using the dissertation service delivery as a primary process control method to delivery service development needs are met.
The conclusions of each individual paper were drawn together dissertation service delivery achieve the overall research findings contributing to existing theory on public service management.
Additionally, practical guidelines for dissertation service delivery public service delivers see more developed. The overall contributions dissertation service delivery this /essay-on-internet-topic.html assist in delivery the goal of increasing the efficiency and effectiveness in public service delivery.
Yleistynyt tapa tavoitteen saavuttamiseksi on palvelun tilaajan ja dissertation service delivery erottaminen. Tutkimuksen tavoite on tarkennettu alatavoitteiksi, joita tutkitaan jokaisessa paperissa. Malli perustuu teoriaan ja empiiriseen aineistoon. Tutkimuksessa sovellettiin agenttiteoriaa julkisten terveyspalveluiden tuottamisen kontekstissa.
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